Welcome to SPNEXPRESS These Terms & Conditions outline the rules and regulations for using our services. By accessing or using our services, you agree to comply with these terms. Please read them carefully before proceeding.
By using our courier services, you agree to abide by these terms and any additional policies referenced herein.
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
You must be at least 18 years old or have legal guardian consent to use our services.
By using our services, you confirm that all provided information is accurate and complete.
We provide domestic and international courier services, including package delivery, tracking, and related support.
Delivery times are estimates and not guaranteed, as they may be affected by external factors such as weather, customs, or unforeseen events.
You agree not to ship prohibited or illegal items, including but not limited to hazardous materials, weapons, counterfeit goods, and illegal substances.
We reserve the right to inspect packages and refuse service for any violation of this policy.
Pricing is based on package weight, dimensions, destination, and service type.
Payment is due at the time of booking, and we accept Direct bank transfer, Check payments & Cash on delivery.
All payments are processed through secure third-party payment gateways. By using our payment gateway, you agree to comply with the terms and conditions of the respective payment provider.
We use trusted third-party payment gateways to process transactions securely.
You acknowledge that we do not store your payment card details. All payment information is handled by the payment gateway provider in accordance with their privacy policy and security standards.
In the event of a payment failure or dispute, you must contact the payment gateway provider or your bank for resolution. We are not responsible for issues arising from payment processing errors.
We are not liable for delays caused by factors beyond our control, such as natural disasters, customs delays, or incorrect addresses.
Our liability for lost or damaged packages is limited to [state your liability limit, e.g., $100 per package].
Claims for lost or damaged packages must be submitted within [e.g., 30 days] of the delivery date.
Any disputes arising from our services will be resolved through arbitration in accordance with [state governing law].
We reserve the right to terminate or suspend your access to our services for violations of these terms or any unlawful activity.
These terms are governed by the laws of italy.
For questions or concerns regarding these terms, please contact us at info@spn-express.com